Bank Holiday Delivery Information
Orders placed before 3pm on Thursday 22nd August will be scheduled for delivery on Friday 23rd August †*
All orders placed after 3pm on Thursday 22nd August will be scheduled for delivery on Tuesday 27th August †*
Orders placed before 3pm on Friday 23rd August will be scheduled for delivery on Tuesday 27th August †*
All orders placed after 3pm on Friday 23rd August will be scheduled for delivery on Wednesday 28th August †
* Unless Saturday delivery has been selected.
† product exemptions apply.
System Gateway for Neo (GEN 2)
Control up to 32 Rooms
App Controllable (Compatible with iPhone, iPad, Android and Windows Phone)
The Heatmiser NeoHub (GEN 2) is the gateway to the Neo System, providing remote control of all neoStats in your home. Neo by Heatmiser is our all new product for 2014, offering you a smarter way to control your heating from anywhere! Geo-Location Facility Using your mobile phone position, Neo will automatically turn the heating off in your home when the last person has left and back on again when the first person is on their way home.
Heatmiser neoHub Manual The Heatmiser neoHub connects to your home broadband router and wirelessly to the neoStats in your home. The key aspect of the neoHub is that no special computer knowledge is required. Simply plug into your router, connect to your Neo account on your Android or iOS device and take control of your heating and hot water from anywhere. neoHub requirements; Mains power socket (Adaptor supplied) DHCP Broadband router with spare ethernet port
Can I control my heating if my internet connection fails?
Yes, you can control your heating from the thermostat keypad, but you will not be able to access your heating system remotely.
Do I need a computer to setup my Neo System?
No, all of the setup is done via your Android, Windows Phone or iOS Mobile device.
Do I need a fixed IP or to setup Port Forwarding on my router?
No. Is there a subscription fee for Neo? No, there is no on-going fee. Neo is free to use and will be updated free of charge as enhancements are made to the service.
What is the Range of the Neo System?
50m between each neoStat/neoHub.